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Shipping Overview

• Processing Time: Orders are processed within 1–2 business days, excluding weekends and public holidays.
  
• Standard Shipping: A flat fee of AED 25 applies to all orders. Delivery typically takes 2–5 business days within the UAE.
  
• Heavy/Bulky Items: Items like chairs and tables incur a flat delivery fee of AED 50, regardless of location.
  
• Free Delivery: Orders over AED 250 qualify for free next-day delivery in Dubai.
  
• Next-Day Delivery Cut-Off: Order before 2:00 PM GST for next-day delivery. Orders placed after 2:00 PM will be ready the next day and delivered the day after.
  
• Tracking: A tracking number will be provided via email once your order is dispatched.

Returns & Exchanges

• Eligibility: Returns or exchanges are accepted within 7 days of receiving your order.
  
• Condition: Items must be unused, in original condition, with tags and packaging intact.
  
• Return Shipping: Customers are responsible for return shipping costs unless otherwise agreed.
  
• Refunds: Refunds are issued as store credit or exchange only.

Read more: Shipping Policy